Returns & Exchanges
At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a 7-day return policy for items that are damaged, defective, or not as described. We are committed to providing high-quality furniture that meets your expectations and enhances your living space.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.
Quality Assessment
Upload clear photographs of the product, including images of any damage or manufacturing defects, for our quality assurance team to review.
Product Pickup
Once approved, our logistics partner will schedule a pickup of the item in its original packaging along with all accessories and manuals.
Refund Processing
After the item reaches our warehouse and passes a final inspection, your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing