Frequently Asked Questions
Everything you need to know about your Nilkamal Furniture experience.
Does Nilkamal provide professional installation for furniture?
Yes, we offer free professional installation for most of our large furniture pieces, such as wardrobes, beds, and dining sets. Our expert technicians will set up the product at your home upon delivery.
What is the standard delivery timeline for my order?
Standard delivery typically takes 7 to 10 business days depending on your location. You will receive a tracking link via email and SMS once your furniture has been dispatched from our warehouse.
What kind of warranty comes with Nilkamal products?
Most Nilkamal furniture items come with a 1-year manufacturing warranty that covers structural defects and workmanship. Specific warranty periods for premium collections may vary as mentioned on the product page.
Can I return a product if it doesn't fit my room?
We accept returns within 7 days of delivery if the product is damaged or not as described. However, we recommend measuring your space carefully before ordering, as we do not accept returns for size-related issues once the item is unboxed.
What payment methods are accepted on the website?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. We also offer No-Cost EMI options on select bank cards for high-value purchases.
How do I care for and maintain my Nilkamal furniture?
To maintain the longevity of your furniture, avoid direct sunlight and moisture. For wooden items, use a soft microfiber cloth for dusting, and for plastic or metal pieces, a mild damp cloth is sufficient.